Downtown Raleigh Ambassador Program
The Safety Ambassadors assist Downtown visitors, workers and residents by providing maps, guides, directions and information about restaurants and other attractions. They also patrol all of the Downtown parking decks and flat parking lots. They serve as additional eyes and ears for the Raleigh Police Department and call 911 at the first sign of an emergency situation. The Safety Ambassadors are trained to handle a variety of circumstances, including:
- Parking information
- Directions / Way-finding
- Information about dining, shopping and other downtown attractions
- Calls for assistance to police, fire, EMS and AAA
- Escorts along public property
- Downtown project information
- Starting cars with dead batteries
For more information on our Safety Ambassadors, click here.
To request an escort, call (919) 368-7962.
Safety Hours of Operation
6 am-12 midnight
6 am-2 am
10 am until 2 am on Sunday
6 pm-12 midnight
Clean Hours of Operation
The City of Raleigh is now maintaining the clean program. The crews will perform this service
between the hours of 7 a.m. and 7 p.m. For additional information, contact
the City¹s transportation division manager, Christopher McGee, by email at
firstname.lastname@example.org or by phone at 919-996-6446 Monday through
Friday during business hours.
The Raleigh Police Department has some advice to stay safe during this holiday season.
First, ideas for all those package deliveries:
- Require a signature for the package.
- Have it delivered to your work location.
- Set and monitor delivery service tracking (you get an alert when a package is set to be delivered, so you can have someone pick it up.
- Have it delivered to a friend or family member (someone who is home during the day.)
- Designate a specific delivery location (you can authorize the delivery service to leave the package somewhere other than the front porch, ie. back porch, side door, garage, or with a neighbor.
- Have the package delivered to a UPS store.
- Install a webcam (it may not prevent a package from being stolen, buy could identify the guilty party.)
- Ask a neighbor to check your front door frequently on a day when you know a package will come.
Here are a few tips to keep yourself safe when buying or selling items through apps like Craigslist, Letgo, OfferUp, and others.
- Meet in a public place during the daytime - a police department parking lot is ideal.
- Do not go alone. Take someone with you if available.
- If purchasing tickets to a concert or show, check with the venue first to make sure the seats exist.
- If purchasing something large for a lot of money, meet at the bank and have them run the money through their machine to make sure it's real.
- Set up an email address to use for online sales only. Don't give out personal information.
- You control the meeting. Only accept cash payment, don't take partial payments or agree to anything other than what was expected. Hand over merchandise only after you receive payment.
- Ask for ID, get a vehicle description and license tag number, don’t let anyone inside to use the bathroom if you have to meet at your home, and meet where you want.
- If it seems too good to be true, it probably is. Trust your instincts and cease contact or walk away if it doesn’t feel right.
Finally, keep your vehicle locked and don’t leave valuables in view in the car. With all the Christmas parties starting, remember to pre-plan your trip home. A taxi, designated driver, or Uber/Lyft is cheaper and safer than a DWI charge.